Seven Hills Logo

Our Policies & Standards

Guiding principles that ensure excellence at every step

Our Commitment to Excellence

At Seven Hills Food Solutions, we believe that long-term success is built on clear values and responsible practices. Our policies guide every decision from the farm gate to your warehouse.

We value and respect both the law of the land and the law of the destination as our basic mantra.

These comprehensive policies ensure transparency, quality, and compliance across all our operations, building trust with customers, partners, and stakeholders worldwide.

Quality Policy

Policy Statement

Seven Hills Food Solutions is committed to delivering products that consistently meet or exceed customer expectations and international quality standards. Quality is not just a goal it's embedded in every aspect of our operations.

  • Rigorous Testing: All products undergo multiple quality checks from farm to final packaging
  • Continuous Improvement: Regular audits and feedback loops drive ongoing enhancement
  • Modern Facilities: State-of-the-art processing units with advanced quality control systems
  • Trained Personnel: Skilled quality assurance teams with international certifications
  • Traceability: Complete tracking from seed to shelf ensures accountability
  • ISO 9001:2015 - Quality Management Systems
  • HACCP Certified Processing
  • FSSAI Licensed Facilities
  • International Export Standards Compliance
  • Regular Third-Party Audits

Food Safety Policy

Policy Statement

Food safety is our top priority. We maintain the highest standards of hygiene, sanitation, and safety protocols throughout our production chain to ensure every product is safe for consumption.

  • HACCP Implementation: Systematic preventive approach to food safety
  • Contamination Prevention: Strict protocols to prevent physical, chemical, and biological contamination
  • Hygiene Standards: Regular sanitation of facilities, equipment, and personnel hygiene monitoring
  • Traceability Systems: Complete batch tracking for rapid response if needed
  • Testing Protocols: Regular microbiological and chemical testing of products
  • Temperature Control: Monitored cold chain from processing to delivery
  • Documented recall procedures
  • 24/7 emergency response team
  • Customer notification protocols
  • Root cause analysis for incidents
  • Corrective and preventive action systems

Ethical Business Policy

Policy Statement

Integrity and transparency form the foundation of our business. We are committed to ethical practices in all our dealings, respecting both the law of the land and the law of the destination.

  • Transparency: Honest communication with all stakeholders
  • Fair Trade: Equitable pricing and treatment of suppliers and partners
  • Anti-Corruption: Zero tolerance for bribery or unethical payments
  • Compliance: Adherence to local laws and international regulations
  • Dual Legal Framework: Respect for both origin and destination country laws
  • Honest Representation: Accurate product information and claims
  • Fair contracts with farmers and suppliers
  • Timely payments and transparent terms
  • Respectful customer relationships
  • Open communication channels
  • Conflict resolution mechanisms

Export Compliance Policy

Policy Statement

As an international exporter, we maintain strict compliance with export regulations, customs requirements, and destination country laws. Our commitment to "law of land and law of destination" ensures seamless, legal trade operations.

  • Documentation Accuracy: Complete and truthful export documentation
  • Customs Compliance: Full adherence to customs regulations in all jurisdictions
  • Country-Specific Requirements: Research and compliance with destination country rules
  • Phytosanitary Certificates: Proper agricultural product certifications
  • Import Regulations: Understanding and meeting destination import requirements
  • Trade Sanctions: No trade with sanctioned entities or countries
  • Commercial invoices with accurate values
  • Packing lists and shipping documents
  • Certificates of origin
  • Health and phytosanitary certificates
  • Quality inspection reports
  • Insurance and shipping documentation